To help us review your purchase, please send a screenshot of your receipt containing the order/transaction number.
The fastest way is to check your email inbox for the purchase confirmation sent at the time of payment.
Google Play Open the Google Play Store app → profile icon → Payments & Subscriptions → Budget & Order History → tap the purchase and screenshot the receipt.
Order number format: GPA.1234-5678-9101-77211
Apple App Store Check the confirmation email from Apple ([email protected]) or go to reportaproblem.apple.com. Screenshot the receipt showing the Order ID starting with M.
Order ID format: MWXG8A4B6J
Xsolla Check your payment confirmation email or log in at xsolla.com → Account → Transaction History. Screenshot the receipt showing the Transaction ID.
Aghanim Check your payment confirmation email or log in at support.aghanim.com → Account → Purchase History. Screenshot the receipt showing the Transaction ID.
⚠️ Make sure your screenshot clearly shows the order/transaction number, date, item name, and amount charged.