My Character is Stuck or Unable to Move

As our game is still under active development, occasional bugs or glitches may occur that could result in your character getting stuck or be...

Why Is My Game Crashing Constantly?

Game crashes can be frustrating, and they can happen for a variety of reasons, such as device performance limitations, connectivity issues, ...

My microphone is not working in the game

If your microphone isn't working properly in the game, there could be several potential causes. Follow the steps below to troubleshoot and r...

How do I report a bug?

Reporting bugs helps us enhance the quality of OneState and provides a smoother experience for all players. Here’s a comprehensive guide on ...

How to Fix the “Network Error” Issue

Encountering a "Network Error" message while playing OneState can disrupt your gaming experience. This issue is often related to internet co...

"Updating Your Character’s Database" Issue

When you encounter the message “Updating your character’s database, please wait for 5-7 seconds,” it typically indicates that the server is ...

I have served my time in jail but I’m still stuck in it

In OneState, breaking the law as a civilian or gang member comes with consequences, including facing jail time. Serving your time in jail is...

Why Haven’t I Been Promoted After Filling My Faction XP Bar?

In OneState, ranking up within a faction is a key aspect of the roleplay experience, and it goes beyond just filling up your XP bar. Promoti...

My device is not compatible with the game, what now?

If you’re encountering issues with device compatibility while trying to play OneState, it’s important to follow these steps to resolve the p...

Why have my Macros disappeared?

If you’ve noticed that your macros have disappeared, it’s important to understand that this issue typically arises due to the local storage ...