If you’ve spent a lot but haven’t received the rare items you were hoping for, here’s why:
Understanding the Random System:
Random Drops: Our game uses a random system for item drops, ensuring fairness for all players. Results are completely random, and we cannot influence the outcome.
Guaranteed Drops:
Drop Guarantee: There is a guarantee system in place. If you open a certain number of cases or make enough purchases, you are guaranteed to receive at least one rare or higher rarity item. Beyond that, the results remain random.
What You Can Do:
Know the Odds: Understand that rare items are not guaranteed with each purchase. The system ensures equal chances for all players.
Check Guarantees: Review the game’s guarantee system to see how and when you are assured of receiving rare items.
Additional Tips:
Events and Promotions: Watch for special events or promotions that might increase your chances of getting rare items.
Thank you for your patience and understanding as we work to ensure a fair and enjoyable experience for all players.