What to Do If You Purchased State Coins for the Wrong Account
If you’ve accidentally purchased State Coins for the wrong account, it’s important to note that, currently, we do not support transferring State Coins or assets between servers or accounts. However, we understand that this situation can be frustrating, and we want to provide you with the necessary information and steps to address this issue effectively.
Understanding the Policy:
No Transfers Available:
Account and Server Limitations: At this time, we do not have the capability to transfer State Coins or any other assets between different accounts or servers. This policy helps us maintain the integrity of transactions and ensures a consistent experience for all players.
Steps to Take if You Purchased for the Wrong Account:
Verify the Purchase:
Confirm Details: Double-check that the purchase was indeed made for the wrong account. Ensure you have verified the account details and purchase confirmation.
Future Precautions:
Double-Check Accounts: Before making a purchase, ensure you are logged into the correct account. Double-check the account and server details to avoid similar issues in the future.
Review Transactions: Always review your transaction details before finalizing purchases to ensure they are being made for the intended account.
We’re Here to Help:
Although we cannot transfer State Coins or assets between accounts or servers, our support team is available to assist with any concerns or issues related to your transactions. If you have any questions or need further support, please reach out to us through 1state.support@chillbase.net.
Thank you for your understanding and cooperation as we work to provide the best possible experience for all our players.