If you’ve noticed that your macros have disappeared, it’s important to understand that this issue typically arises due to the local storage of macros on your device. Macros are not saved on our servers but rather stored locally, which means they can be lost if certain actions are taken with your device or game. Here’s a detailed guide to understanding and addressing this issue.
Understanding the Issue:
Local Storage of Macros:
Device-Specific Storage: Macros are stored locally on your device, not on our servers. This means that any changes to your device or game settings can affect your macros.
Reinstallation or Cache Clearing: If you reinstall the game or clear your device’s or game’s cache, your macros will be deleted as part of the process.
Steps to Resolve the Issue:
Reach Out to Your Faction Friends:
Share Macros: Contact friends or members of your faction who might have similar macros. They can share their macros with you, allowing you to set them up again.
Community Support: Engaging with your community can provide quick solutions and support, as fellow players may have encountered and resolved similar issues.
Reconfigure Your Macros:
Manual Setup: Once you have access to macros from friends or have recreated them, manually set them up in the game. Follow the same steps you used previously to configure your macros.
Preventing Future Issues:
To avoid losing your macros in the future, consider the following preventive measures:
Backup Your Macros:
Manual Backup: Before making any significant changes to your device or game, manually back up your macros. This can be done by saving them in a separate notepad.
Regular Updates: Periodically update your backup to ensure you have the latest version of your macros saved.
Understand Device Changes:
Device Changes: Be aware that actions such as reinstalling the game, clearing cache, or performing factory resets will impact locally stored data, including macros.
We’re Here to Help:
We are committed to providing a smooth gaming experience and supporting our players in resolving issues effectively. Thank you for your understanding and cooperation as we work together to enhance your experience with OneState.